Section 120 Electricity Act 2023

Section 120 of the Electricity Act 2023 is about Performance standards and codes. It is under Part XIII (Consumer Protection and Licensee Performance Standards) of the Act.

(1) The Commission shall develop, in consultation with licensees and other interested parties, the following performance standards and codes –

(a) standards of overall performance in connection with the provision of electricity supply services and in connection with the promotion of the efficient use of electricity by consumers;
(b) such technical codes and manuals as may be required for the safe, reliable, and efficient operation of the system; and

(c) such other standards, codes, manuals as the Commission may require.

(2) Standards, codes and manuals approved by the Commission under subsection (1) shall be binding on the applicable licensees and shall be published by the applicable licensees in such manner as the Commission may direct.

(3) Different standards may be determined for different licensees under this section.

(4) The Commission shall carryout annual review of the overall performance of licensees, and in cases of established failure on the part of licensee to meet overall performance standards, the Commission shall determine appropriate reliefs including fines and penalties that the Commission may impose in such circumstances in accordance with the provisions of this subsection and the licensee’s performance standards and codes.