Section 124 Federal Competition and Consumer Protection Act 2018

Section 124 of the Federal Competition and Consumer Protection Act 2018 is about Right to fair dealings. It is under Part XV (Consumers’ Rights) of the Act.

(1) An undertaking or any person acting on its behalf shall not use physical force, coercion, undue influence or pressure, harassment, unfair tactics or any other similar conduct against any person in connection with –
(a) marketing of any goods or services;
(b) supply of goods or services to a consumer;

(c) negotiation, conclusion, execution or enforcement of an agreement to supply any goods or services to a consumer;
(d) demand for, or collection of, payment for goods or services by a consumer; or
(e) the conduct of a legitimate business transaction.

(2) In addition to any conduct contemplated in subsection (1), an undertaking or any person acting on its behalf shall not knowingly to take advantage of the fact that a potential consumer was substantially unable to protect the consumer’s own interests because of physical or mental disability, illiteracy, ignorance, inability to understand the language of an agreement, or any other similar factor.