Article 13 Montreal Convention
Article 13 of the Montreal Convention (Convention For the Unification of Certain Rules for International Carriage by Air) is titled Delivery of the Cargo. It is under Chapter II (Documentation and Duties of the Parties Relating to the Carriage of Passengers, Baggage and Cargo).
1. Except when the consignor has exercised its right under Article 12, the consignee is entitled, on arrival of the cargo at the place of destination, to require the carrier to deliver the cargo to it, on payment of the charges due and on complying with the conditions of carriage.
2. Unless it is otherwise agreed, it is the duty of the carrier to give notice to the consignee as soon as the cargo arrives.
3. If the carrier admits the loss of the cargo, or if the cargo has not arrived at the expiration of seven days after the date on which it ought to have arrived, the consignee is entitled to enforce against the carrier the rights which flow from the contract of carriage.
See also: Article 12 Montreal Convention