Section 122 Federal Competition and Consumer Protection Act 2018

Section 122 of the Federal Competition and Consumer Protection Act 2018 is about Consumer’s right to return goods. It is under Part XV (Consumers’ Rights) of the Act.

In addition to the consumer’s right to return unsafe or defective goods under any law or enactment, the consumer may return goods to the supplier and receive a full refund of any consideration paid for those goods, if the supplier has delivered –

(a) goods intended to satisfy a particular purpose communicated to the supplier and within a reasonable time after delivery to the consumer, the goods have been found to be unsuitable for that particular purpose; or

(b) goods that the consumer did not have an opportunity to examine before delivery, and the consumer has rejected delivery of the goods within a reasonable time after delivery to the consumer for the reason that the goods do not correspond with description, sample or that they are not of the type and quality reasonably contemplated in the sales agreement.